XP Antivirus 2008/2009 Clean Up Tool

I will be adding to this as I find other programs and reasons to make this cleanup easier:

Besides manually cleaning up directories/ending the tasks in task manager and modifying the registry, I found this program to help with the cleanup.

http://www.malwarebytes.org/mbam.php

Also need to run this file on your system:

fixxpav.reg

AVG 8.0

I highly recommend downloading AVG Free 8.0 to use at your home PCs. It’s a great product and it doesn’t use the resources that McAfee or Symantec products require. If you enjoy using the product I recommend you pay for it after test driving the free version they make other versions as well that you can consider upgrading to after reviewing their software.

 http://free.avg.com/

SmitFraud Fix

I always draw blanks to the name of this software when I am onsite at a customers location. A link to the latest version of SmitFraud is located here:

 SmitFraud 

MVP Bradley Blogs

Here is an interesting Blogger that is in the know with releases and updates along with registry hacks and other great tips.

 http://msmvps.com/blogs/bradley/

Office 2003 SP3 Fix to Unlock Files

Office_2003_SP3_Registry_File_Block_Removal I have included a .reg file for you to use in order to unlock all of the restrictions for file opening of Word/Excel/PowerPoint/Access files prior to Office 2003 SP3.

ComboFix.exe

Combo_Fix I have found an excellent tool that removes some of the most nasty IE Spyware applications out there and its a good program to run as a last shot before reloading a PC.

Do you ever feel like the technical support game gets old? Here are a few suggestions that will help get you to a resolution quicker when your having PC problems!

Know your problem: Telling a tech that your system is broken won’t help them resolve your issue. Take the time to write down any error messages that appear on screen when the problem arises. Also, try to duplicate the failure before you call your technical support line or on call technician so you can make a note of what happens and exactly when it happens.

Consider what changed: Things usually happen for a reason. If your Internet access is out, could it be that a circuit breaker was tripped during a storm? Perhaps a drive cable got knocked loose when you moved your PC. Or maybe your children got into the office and mucked with your software.

Keep it Simple: Many problems are astonishingly easy to fix-like the unplugged power cord. Before you spend time picking up the phone, make sure your system’s power and data cables are firmly seated if you’re comfortable with opening the cover on your computer.

Have your system information handy: Pull together any documentation in your office or home on the affected product. Software vendors will almost certainly ask for a product ID code, while most PC vendors require the system’s serial number and/or invoice number. Know at least what operating system you are running on your computer.

Get in front of your system or software: The biggest advantage to phone support, but technicians may have latitude to waive fees if they deem the call to be related to an installation problem. If you can present your glitch as being associated with your software installation, you may be able to save a few bucks. Sometimes a quick 5 minute call can get you up and running, so be patient and understand that unless noted on the tech support line in advance, most technicians on the other end of the phone are very well trained and some have more experience then others in their field.

Sometimes you can determine if the problem is software related by performing a “clean boot“. Click on the links below to perform a clean boot and see if your PC boots up any further then it currently is now.

Knowledge Base Tips & Downloads

Want to Monitor Internet Activity in your home? Read the paragraph below and click anywhere on it to be redirected to Spector’s website.

Spector Pro is the world’s best selling software for monitoring and recording every detail of PC and Internet activity - in your home or in your office. Selected as the Editors’ Choice by the experts at PC Magazine, Spector Pro contains seven integrated tools that record: chats, instant messages, emails sent and received, web sites visited, keystrokes typed, programs launched, peer to peer file searching and swapping - plus, Spector Pro provides the equivalent of a digital surveillance tape so that you can see the EXACT sequence of EVERYTHING your family members or employees are doing on the computer. All seven tools work together at the same time, saving all the recordings in a location only you have access to.

Toms Hardware Guide!
This site is a personal favorite of mine, it is very informative, and filled with information on the latest technology advancements in the industry.

PCWorld
Here is a link from the publishers of PCWorld, providing an enormous amount of tips and troubleshooting topics.

DriverSearch.com
Searching for a driver for a hardware device in your PC then visit this site.

Uptime Blog is now up!

The very first Uptime Techsultants blog article! Here you will find tech-tips, recommendations, and expertise from Brian Ball. As issues and news arise from new and present clients I will keep my blog available for all to follow to ensure you will be informed of all current events in the IT field. Stay tuned for more articles and feel free to comment or email me any direct questions.

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